The Bridesmaid Room

Terms and Conditions- Please Read Before Ordering With Us!

Terms and Conditions

All Bridesmaid Dresses will be ordered in your size at the time of the order, Measurements we need you to provide us with is bust, waist, hips and shoulder to floor. If you are ordering with us online only and would like your dress length to allow heels then please give us your height from shoulder to floor (including the shoes)

Ordering to your size at the time of the order does NOT mean (Made to measure) which usually means you would need lots of fittings! It means your dress should fit you unless you have had weight changes and then your dress may only need tweaking which is very minimal charge to a seamstress.

Please do not plan a crash diet or put on too much weight once your dress is ordered as it will cost you more in alterations

Please use a professional seamstress or bridal shop as we need your measurements to be correct, we accept no responsibility for wrong measurements given to us by another bridal shop or seamstress

We have any style custom made for you in any colour or style, but if when the dress arrives you do not like the dress then we cannot refund you as they have been custom made for you, please understand that if you have given us a picture of a designer dress we will endeavour to have it made as close to this style as possible but there may be some detail like beading which will be slightly different due to it being a different designer, Please be 100% sure before agreeing to order any custom made dress

We take no responsibility for anyone who has not read our terms and conditions and we will not issue refunds for weight changes, dislike of styles,  cancelled weddings or after the order has been placed with my dressmakers as your customised dresses will already be in production

Any faults on the dresses, for example broken zip or dress marks noticed when they arrive will be rectified and paid for by us, all dresses are checked over by our manufacturers before sending although incase of any damage in transit this will be rectified by us and you will recieve a perfectly good dress

Bridesmaid Dresses need to be ordered 4 months before your wedding to allow for making them, delivery and alterations

Please read our Terms and conditions carefully to understand how we work before you agree to order, We are not held responsible for any bride not happy with anything stated if you have not read and understood them, Thank you